We consider guaranteeing the right to personal data protection to be a key commitment of GO SMART MONEY, therefore we will use and invest all necessary means and efforts to process your data in full compliance with Regulation (EU) 2016/679.
I. Which categories of personal data do we process?
We generally collect your personal information directly from you, so you decide what kind of information to provide to us. For example, the information we receive from you is as follows: 1. When you create an GO SMART MONEY account, you send us your e-mail address, first name, middle name and last name; 2. In addition, we may collect and subsequently process certain information about your browsing behavior on our website or use a mobile application to personalize your online experience and create suggestions that are tailored to your account.
II. What are the purposes and grounds of the processing? We will use your personal data for the following purposes:
1. Providing GO SMART MONEY services in your favor – this general objective may include, as appropriate: creating and managing an account in the GO SMART MONEY platform; order processing, including acceptance, validation, forwarding and invoicing of the same; resolving problems related to order cancellations or any other problems related to orders, purchased goods or services; return of products in accordance with legal provisions;
2. Improving our services – we would always like to offer you the best online shopping experience. To this end, we may use certain information about your customer behavior, invite you to complete satisfaction surveys after completing an order, or conduct it directly or with the help of partners, market research and research.
3. Marketing – we would like you to always be aware of the best offers for the products / services you are interested in. In this regard, we may send you all types of messages via e-mail channels (e-mail / SMS / mobile push / webpush, etc.), which contain general and thematic information, information about similar products or products that complement those purchased from you products, information about offers and promotions, information about products added in the “Account / My Cart” or “Account / Favorites” sections, or if you are interested in buying them, and other business communications such as market research and consumer opinion polls , and we can provide personalized recommendations on the website and mobile application.
4. Protection of our legitimate interests – there may be cases in which we use or transmit information to protect our rights and business. These may include: measures to protect the website and users of the GO SMART MONEY platform against cyber attacks; measures to prevent and detect attempted fraud, including the transmission of information to the competent public authorities; measures to manage various other risks.
The main reason for these types of processing is our legitimate interests in protecting our business by stipulating that we ensure that all measures we take ensure a balance between our interests and your fundamental rights and freedoms.
III. How long do we keep your personal data?
As a rule, we store your personal data as long as you have an GO SMART MONEY account. You may always ask us to delete certain information or close your account, and we will respond to this request by retaining certain information, even after the account has been closed when applicable law or legitimate interests so require.
IV. To whom do we send your personal data?
Depending on the case, we may transmit or give access to some of your personal data to the following categories of recipients: companies from the group of companies to which GO SMART MONEY belongs. If we are required by law, or if this is necessary to protect our legitimate interests, we may also disclose certain personal information to public authorities.
We guarantee that access to your data by private third-party entities is carried out in accordance with the legal provisions in the field of data protection and confidentiality of information, on the basis of contracts concluded with them.
V. How do we protect the security of your personal data?
We are committed to ensuring the security of personal data by applying appropriate technical and organizational measures in compliance with industry standards.
We store your data on secure servers using the latest encryption algorithms and ensure the storage of backups.
We use the PayU payment processing service to make payments. All payment information is encrypted using SSL technology.
Despite the measures we take to protect your personal data, we are aware that, in principle, the transmission of information over the Internet or other public networks is not completely secure, and there is a risk that the data may be viewed and used by unauthorized third parties. We cannot be held responsible for these vulnerabilities in systems that are not under our control.
VI. What are your rights?
The General Data Protection Regulation recognizes a number of rights in relation to your personal data. You may request access to your data, the correction of errors in our files, and / or raise objections to the processing of your personal data. You can also exercise your right to lodge a complaint with the competent supervisory authority or the court. Depending on the case, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability.